By signing up to the the website at https://TryHackMe.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall TryHackMe or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TryHackMe's website, even if TryHackMe or a TryHackMe authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on TryHackMe's website could include technical, typographical, or photographic errors. TryHackMe does not warrant that any of the materials on its website are accurate, complete or current. TryHackMe may make changes to the materials contained on its website at any time without notice. However TryHackMe does not make any commitment to update the materials.
TryHackMe has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by TryHackMe of the site. Use of any such linked website is at the user's own risk.
TryHackMe may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of London, United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
TryHackMe reserves the right to discontinue service for any user that violates these terms and conditions, and the user conduct. We expect users to follow certain conditions including but not limited to:
All payments on TryHackMe are by third-party API's. We do not store any personal payment details on the site (apart from the payment method). By paying with 'Stripe.com' you agree to their terms and conditions. We only offer refunds on payments to this website via Stripe. We reserve the right to offer a refund. All payments are final. We hold the right to close any account (without any form of refunds) at our discretion.
Your privacy is important to us. It is TryHackMe's policy to respect your privacy regarding any information we may collect from you across our website, http://TryHackMe.com, and other sites we own and operate.
TryHackMe adheres to GDPR(general data protection regulation) and are GDPR compliant when collecting and processing user information.
We collect the following information
We collect the aformentioned information on the sign up and profile pages of the website. We also collect feedback through the feedback section on the website, sending out forms via email, and focus groups and interviews with users.Other information such as logging and usage statistics are gathered automatically when a user accesses features of TryHackMe.
We use the information entered in the profile to help assess how to create appropriate content for the users. Depending on the users occupation and skill levels, we aim to create content the better suits their needs. When running specific events using TryHackMe such as CTFs, users who sign up to such events on the platform are explicity notified that their information is used by organizing parties involved in the event. The gathering,processing and use of the data follows the aformentioned processes.
By default, users opt-in to receiving emails from TryHackMe, and this can be changed upon specific request from the users
TryHackMe will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. TryHackMe will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services such as creating more appropriate virtual rooms and other training content.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
You have the following rights with respect to your data:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@TryHackMe.com
This policy is effective as of 10 October 2018.
TryHackMe publishes Google AdSense interest-based advertisements on this website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the AdSense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.
As mentioned above, we use Fullstory to ensure that we can enhance users' experience by understanding how exactly they interact with the user interface. Fullstory does not record any personally identifiable information. Fullstory operates by tracking users using its cookies. TryHackMe only uses this information internally and does not send, distribute or sell this data to any other third party, apart from Fullstory(where this data is stored).